We’ve been in the flooring and home renovation business long enough to know that how you feel at the end of a project is never just about the final result! Of course, you want the outcome to look amazing and your home to be the oasis you’ve dreamed of, but whether it’s a smooth process or you end up wanting to pull your hair out before it’s over will largely depend on how prepared you (and your team) are.
Renovations are multi-faceted projects with many, many moving pieces —even if at first it seems like a simple task. Timelines shift, there are multiple trades involved, materials matter, design decisions; even the best-planned projects will inevitably encounter changes.
And it’s in these unpredictable moments that the difference in suppliers starts to really show. It’s not necessarily at checkout or during the initial decision-making process.
In those moments where things start to feel like they’re unraveling faster than you can keep up, you’re going to want to have a project partner to help you manage everything. At LINQ Flooring, we truly believe renovations succeed or struggle based on relationships, and being a local company, we’ve quickly discovered that the relationships we’re building with the installers and trades in our community ultimately deliver huge benefits for our clients.
What’s Inside
If you’re a Vernon BC Homeowner and you’re planning a renovation this year, no matter how big or small, read this blog before you choose your supplier and renovation partner. We’re covering the renovation process from the Local-first angle; looking at the areas in which working with a local supplier like LINQ Flooring can help you with decision-making, mid-project stress, communication, and ultimately, accountability for the process and outcome.
The Big Decision Most Homeowners Don’t Realize They’re Making
A lot of homeowners approach a renovation project with one big factor at the forefront: price.
And in this economy, who can blame them! We understand that overall project cost is going to be a big decision making factor in every home reno. However, it’s important to consider all of the factors that go into your renovation experience to ultimately determine the best partner for you on your project.
Beyond Price: What You’re Actually Choosing in a Supplier
In addition to price, many homeowners compare suppliers based on available selection and perceived convenience. What doesn’t always get factored into the decision-making process are things like support post-purchase and throughout the life of the project itself. Are you, the homeowner, coordinating all of the trades and details? Or is the supplier able to manage the project for you as well as supply the product?
If they are able to help manage the project, then what is the communication flow between the supplier, the trades, and the homeowner like? What is their problem-solving ability, and what about accountability when something goes wrong?
While price may be a large factor in your decision-making, understanding these other elements will impact your stress levels throughout the project, delays (and how they’re handled), and ultimately your overall satisfaction with the renovation.
The LINQ Flooring Project Management Difference
When you work with a local supplier like LINQ Flooring for your Vernon home renovations, you have one primary point of contact from the moment you walk into our showroom through to the very end of the project. From choosing the right material, grout and trim colours, preparing the area for installation, communicating with trades, and navigating delays and inevitable schedule changes —we’re with you every step of the way.
| “Because we have such a variety of trades that we do work with, we can definitely bring people to the table for a multifaceted group of services in a home renovation. Basically, from windows to roofing to gutters to landscaping outside to anything to do with the interior, including paint, drywall, electricians, plumbing. So, we’ve got these connections in the community. We know they’re going to do a really good job for you. We trust them from having previous experience of working with them.” Steve Wanless, LINQ Flooring |
This hands-on approach provides you with a comprehensive, 360-degree view of your project right from the start, and ensures you receive fast answers and clear guidance throughout.
Communication Matters in Renovations
There are so many elements to what can, from the outside, look like a simple renovation. If your supplier doesn’t handle project management for you, then your evenings and weekends could end up with you playing a game of telephone — trying to coordinate between the supplier, the installer, and other trades.
A delay relaying a message from one contractor to the next could result in someone showing up before they’re needed, materials arriving late, or necessary elements missing. During a busy renovation season, delays can quickly compound when communication is slow or unclear.
Having a supplier that also acts as a project manager ensures context and understanding are at the forefront of every conversation, reducing mistakes and misalignment, ensuring things run smoothly, and that the project stays on time and budget (without you having to do the heavy, stressful lifting!)
Accountability is a Shared Responsibility
At LINQ Flooring, we’ve built a reputation in Vernon, BC, for our work and the values that guide us, and we’ve built a network of partners that operate on those same principles.
This means that when we bring our installers and contractors together to work on a project, we all share a sense of accountability. Problems are owned, not deflected, which means there are fast solutions and your renovation stays on track.
| “All the trades that we work with now, they’re our direct partners, they’re all similar to us and have a great attention to detail. And so one thing we’ll notice is if something needs to be done for another trade to get in to do their job, we’ll make sure we communicate with them so they’re fully aware of what needs to be done or what doesn’t need to be done before they’re going to come back to their side of the project.” – Steve Wanless, LINQ FLooring |
It’s the difference between policy-driven service, and the relationship-driven service a local approach can bring to your project: faster fixes, no excuses, and less finger-pointing.
Choosing Local Lets You Choose Confidence and Convenience
Convenience and price are big factors in any project, and due to the nature of renovations, those factors are most present upfront, when you’re making your initial investment decisions.
Convenience at the start of your project and convenience throughout your project look like two very different things.
At LINQ Flooring, we want all of our clients to feel BOTH convenience and confidence in their project. Renovations of all sizes are complex, and we and our local contractors are always hands-on and available to provide support throughout the entire process.
Fewer surprises, clear communication, and ultimately, peace of mind that your project will be a success.
We’d love to meet you! Visit our showroom, or come see us at the Vernon Spring Home Show and let’s chat about what it’s like to work with a local team who’s invested in your renovation from start to finish —not just the sale.
